No one will ever call me an old buffer because Iceland will always be an innovator and will constantly strive to do better. ...
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Retail Week Columns
The plastic bag levy offers retailers the ideal opportunity to fund vital charitable causes and research into dementia should be a priority. The...
Iceland is meeting suppliers to create a more transparent, collaborative way of doing business. Regular readers will know that I’m as keen on...
A recent night out in London offered a salutary lesson in customer service. Iceland’s Christmas incentive is a fierce annual competition offering the...
Bloated bureaucracy gets in the way of the everyday joys of retailing. It is surely no coincidence that “corporation” has two meanings: a...
Popular misconceptions about Iceland’s offer abound, but the grocer is fighting back in the run up to Christmas and beyond. Everyone in Britain...
The battle raging between the grocers has made tough decisions necessary. But it has also brought opportunities. There’s a war going on in Britain’s...
Raising money for good causes is good for retail businesses Last week’s D-Day commemorations were a powerful reminder of the huge sacrifices the last...
Retail is being held back by poor roads and patchy online coverage Even the most committed small-state libertarian wants to find a well-maintained road...
These days social media might be more effective than TV coverage Last year I had two uncharacteristic bouts of TV exposure. The first was...